"Driver and service on day was great - but when I swapped the airport to Gatwick the company requested a £30 extra fee despite being only 3 miles different in total journey. Due to the last minute change in flight I didn't have time to book elsewhere but believe I could have got a fairer price. Then on the day the company said I'd need to pay £5 extra to cover parking as well - which wasn't flagged in advance. From previous experience, parking would always be included in the price for other taxi services."